When the power shifts to the customer
AI is shifting power from platforms and consultancies back to the customer. But it takes domain knowledge, sound architecture and consultants who actually consult.
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Tips
31 articles in Tips
The billable hour is dead - Long live the fixed price!
If your e-commerce agency became three times as efficient, would your invoice shrink to a third? Probably not. AI is killing the billable hour as a business model, and suppliers are caught in a squeeze between shrinking hours and uncertain AI costs. Tobias Bergström walks through the pricing models you'll encounter, explains why a fixed price with AI built in is probably the best choice for you as a buyer, and lists the questions you should ask your agency.
E-commerce's big leadership challenge: how do you lead when anyone can build?
AI does not only make development faster, it moves the capability out into the whole organisation. Suddenly anyone can build and change things in the systems. It is enormously powerful, but combined with old ways of working it leads to either chaos or no effect at all. Here is how you lead the shift from tree-tender to forest ranger before entropy runs away from you.
Technical debt: when 'we will fix it later' becomes 'why is everything on fire?'
Technical debt is more than a technical concept, it is a business-critical reality that affects everything from time-to-market to customer experience. In e-commerce, where every millisecond and every click counts, the choices you make in your technical platform can have far-reaching consequences. When quick fixes are prioritised over long-term durability, an invisible but growing debt is built up. It affects not only development speed and stability, but at worst can slow the company's ability to innovate and compete. To face the future the right way, technical debt has to be understood, quantified and managed as the strategic investment it actually is.
What can you do better than Temu?
For Swedish retailers there are plenty of ways to meet this threat by building on what the Chinese giants cannot offer: strong local brand stories, product safety and sustainability as competitive advantages, and a presence that ties digital and physical commerce together. Temu has no stores. Yet.
Manage future pricing with Nexus
Price changes in e-commerce are often planned in advance and scheduled: either a change to the list price or a campaign price that takes effect on a specific date. Getting every system to show the new price at the right moment is a harder challenge than you might think, and in this article we walk through how to solve it with Nexus.
Sync product data from your e-commerce to your search or relevance engine with Nexus
Syncing data between your e-commerce system and your search engine is something every e-commerce operator faces when they want an external search engine like Algolia, Voyado Elevate, Loop 54 or similar. In this article we walk through how to build that sync using Commerce Mind's tool Nexus.
How you can make the hardest thing of all a little easier for everyone
Communicating with others is harder than you might think. It is also one of the most important success factors in any project, because if we can understand each other, we can also work together. I have collected a few things that I think make a real difference day to day. It may sound obvious, but I have seen more than one project fail because of poor communication. With small means you can influence more than you think.
The e-commercification of everything
Can you sell a house with e-commerce logic? To us in the e-commerce world, the question sounds almost absurd. 'Of course you can!' we all shout, fire a confetti cannon and laugh happily.