When the power shifts to the customer
AI is shifting power from platforms and consultancies back to the customer. But it takes domain knowledge, sound architecture and consultants who actually consult.
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Projects
8 articles in Projects
The billable hour is dead - Long live the fixed price!
If your e-commerce agency became three times as efficient, would your invoice shrink to a third? Probably not. AI is killing the billable hour as a business model, and suppliers are caught in a squeeze between shrinking hours and uncertain AI costs. Tobias Bergström walks through the pricing models you'll encounter, explains why a fixed price with AI built in is probably the best choice for you as a buyer, and lists the questions you should ask your agency.
How you can make the hardest thing of all a little easier for everyone
Communicating with others is harder than you might think. It is also one of the most important success factors in any project, because if we can understand each other, we can also work together. I have collected a few things that I think make a real difference day to day. It may sound obvious, but I have seen more than one project fail because of poor communication. With small means you can influence more than you think.
That beloved e-commerce baby with many names: starter site, e-commerce framework, accelerator, boilerplate…
When you are looking for a new e-commerce solution or platform, there are terms often used as arguments for why you should pick that particular vendor. The labels are many: accelerator, framework, boilerplate, starter site, storefront, kick-off code base and so on. Let us try to untangle what they are and why they exist.
My strategies for finding developer consultants
Finding great developers in today's market is a challenge, everyone is busy and rates are high, but where do you even start looking? I sat down and put together 3 different strategies for casting as wide a net as possible.
3 tips for building a great team
One thing I have been told over the years is that I often manage to put together good teams, teams that are efficient, that deliver, and that enjoy working together. What is the secret to building a team like that, and how do you do it?
STOP. Think about this first before you take a meeting with an e-commerce platform vendor.
The vendor of a new e-commerce system will hopefully ask you a few fundamental questions, and here are some tips on what you can prepare answers for to make the conversation better and give everyone a good chance to be relevant. Who knows, you might gain a few insights yourself along the way.
What is a successful e-commerce project?
What even is an e-commerce project? The definition can be quite broad. It might be a platform replacement or entirely new functionality on the site, or replacing your logistics, or outsourcing customer service. In short, almost anything can be an e-commerce project. Let us for the moment just agree that your project in some way involves and affects your e-commerce.