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HAKI

Strategy · procurement · interim · project management

From a first e-commerce site to ongoing development.

HAKI is a leading player in scaffolding and safety products. We supported them from e-commerce strategy and business case to procurement and launch, and have kept helping them ever since.

Client
HAKI
Industry
Construction & industry
Role
Strategy, procurement, interim & project management
Markets
Sweden, Norway & Denmark
Audience
Consumer & business customers

From strategy to launch

HAKI had no e-commerce before and wanted to reach new customer segments directly. We supported them in launching their first store through strategic advice, a business case and procurement support. Together we created a modern e-commerce site including an entirely new platform, making it easy for both private individuals and companies to order selected scaffolding products straight to the office or the construction site.

The dedicated web shop is available in Sweden, Norway and Denmark and offers everything from complete scaffolding to individual components, plus an outlet for bargains on new and used parts. It marks an important step in HAKI’s investment in accessible, flexible solutions for new customer segments.

Ongoing support after launch

Since the launch we have continued to support HAKI, including with an interim e-commerce manager and project management for the further development of internal tools. That keeps both the business and the ways of working behind it moving, not just the launch itself.

Outcome

Their own store, and a partner who stays.

  • A first e-commerce site launched on an entirely new platform.
  • Scaffolding products ordered directly, by consumers and businesses alike.
  • Available in Sweden, Norway and Denmark, with an outlet for bargains.
  • Ongoing support with an interim e-commerce manager and project management.

From strategy and business case to launch and continued development, we were there both for the step online and for the work that followed.